Holiday Inn Sacramento Downtown - Arena

I had to book another room because they did not have the room I booked...a king with a hide a bed!

The girls at the front desk rude I had to go to the front desk on 2 different occasions both times two different sets of women every experience was rude. I would like to compliment the restaurant staff we had the same waitress each time we went in there she was so kind and sweet her name is Stephanie. The housekeeping staff was kind and nice also.

The rudeness at the front desk. I now realize that holiday Inn caters to business people we were there for pleasure and being there took away some of that pleasure.

The room and location to old town

The food prices

It was wonderful. Great staff , great food

Always clean and very nice staff.

Been there a few times how about a discount lol.

Clean room

Noisy freeway

Convenient location and friendly staff

Key didn't work the first time, 2/4 lamps did not work, shower didn't drain efficiency. But the hotel comped my parking ($16/day!).

The bed and pillows were really comfy--I slept well. My dinner of eggplant parmesan over spaghetti squash at the hotel's restaurant was scrumptious. All the staff were kind.

The bathroom vent was loud and constant, but I could sleep once I closed the bathroom door. One of the bedside lamps was broken: the light bulb didn't work and when I checked it, the fixture and lampshade fell apart.

Good location

Parking $$

The high floor had a beautiful veiw of old town and the old bridge. The staff were absolutely delightful

Noisy, rickety elevators. Food and beer went bad because there was no refrigerator in the $180 room. Sheets and bed spread were rough. Smelled like B.O. in the room. Thin walls and door. Entry door made a loud bang every time a neighboring door was opened or closed. Television signal was so grainy it gave me a headache. Sign said breakfast till 10:00 am. Went down at 9:45 and it was already put away and cleaned up. The beds were lumpy and could feel the springs. Someone had taken the hair dryer. The coffee pot and cups were in the bathroom near the toilet *thats absolutely disgusting*. The only place to park is $17 a day and is in a parking structure 300 yards away from the building. Good luck getting a weekends worth of bags up to your room in one trip. Otherwise you can pay $30 a day to have them park you car for you. 9 am there was a drunk guy in the lobby, playing a guitar and singing, quite horribly. I would have asked for a refund and went somewhere else, but it was the only thing available in the area and they told me it was a non refundable room. $180 a night is absurd for the lack of comfort and amenities. I will never go back

Easy access to old Sac. Bed was comfortable. Food in the cafe was excellent!!

Window sills and Windows needed to be cleaned in the cafe....Very dirty. Need to clean tables and chairs in cafe better.

Nice room, close to centre.

Very noisy all night due to traffic on the nearby highways and freeways. Could do with double or even triple glazed windows!

Friendly staff, clean and great location!

Melissa at the bar was very accommodating the night we were there. When our food was over salty she offered a solution even after the kitchen closed. She was great.

Room was comfortable, staff very helpful

Television remote didn't work, and after that problem was fixed, the television itself started having a really fuzzy image - almost impossible to watch. I finally turned it off.